Sunburn Cannabis
FAQs

  1. The first step in acquiring your license is to get a doctor’s approval for treatment.
  2. Once you get your doctor’s recommendation you can apply for your Florida Medical Card through the Department of Health OMMU. It’s a simple and easy process.
  3. Congrats, once you have your medical card –start shopping!

Use this link from the MMUR to find a physician closest to you.

Unfortunately, no, Florida does not offer reciprocity for other states’ medical cards/programs. You would have to specifically have a medical card issued by Florida to purchase with us. For more information on Florida’s medical program, including to see if you would qualify, please visit knowthefactsmmj.com

 

Of course! Our Budtenders pride themselves on being knowledgeable about our products and will walk you through their recommendations based on your experience using cannabis and the desired effect you are seeking.

You will need your active Medical Marijuana Use Registry (MMUR) Card. If you have not received your MMUR card in the mail yet, you must bring a government-issued ID (such as a driver’s license) along with a screenshot or printout of your approval email from the MMUR. The email from the state contains your MMUR Patient Number. This ensures your identity is fully validated in the state MMUR system and protects your prescribed allotment from any fraud.

Yes. You can assign a caregiver in the state MMUR system. Your caregiver will need to bring their MMUR Card to validate their caregiver status in the registry portal. Visit the state’s Office of Medical Marijuana Use (OMMU) website for more information on caregivers.

  • Cash
  • Cashless ATM
  • CanPay
  • ATM

When you use your debit card for payment, the total amount due is automatically rounded up to the nearest $10 increment. Any overage is provided to you as exact change. For example, if your total is $23, you will be debited $30 from your bank account and given $7 in change. Any debit card used MUST reflect the purchasing patient’s name.

Medicinal products are not taxed, but any merchandise, consumption devices, and/or accessories are subject to have sales tax applied.

  • First Time Patient discount: 40% Off
  • Veteran’s Discount: 20% Off
  • Student’s Discount: 20% off with valid Student ID
  • Legends’ Discount: 20% off for patients 55+ 
  • Cannabis Industry: 30% off on Wednesdays
  • Free Birthday Pre-roll
  • Yes, for every dollar you spend you earn a point. Once you have saved up points you can redeem them for discounts on full price items.
    • 50 points = 5% off
    • 100 points = 10% off
    • 150 points = 15% off
    • 250 points = 25% off

Your points will be available 24–48 hours after your order is completed.

Yes, through your loyalty wallet you have a personalized link to share with someone who has not enrolled into your loyalty program.

No, we do not allow the stacking of promotions, discounts, or loyalty point redemptions. Each product in a transaction is eligible for only one discount or redemption at a time.

Furry friends are always welcome in our locations! We do ask that all pets are leashed to ensure other patients in the building are comfortable. If the animal is behaving in an uncontrolled manner, including, but not limited to, excessive barking, growling at dispensary staff or patients, or is not housebroken, Sunburn reserves the right to request the service animal be removed from the premises. The owner assumes all liability for their animal while on company property

At Sunburn, we want you to feel confident in your purchase. Products may be returned or exchanged within 14 days at the same location of purchase, original packaging required.

 

If you are experiencing issues with your product, please send us an email with photos of the item and original packaging at [email protected] or bring in store so we can assist. If we confirm a product is defective, we’ll offer a replacement or store credit.

 

Please note that compatibility issues with third-party hardware or damage caused by misuse are not covered.

Pickup orders are held for 48 hours after the order is placed. If you need to extend your pickup order, reach out to the store for assistance.

THC and CBD are both cannabinoids derived from the cannabis plant, but they’re different in many ways that may influence your next dispensary purchase.
An easy way to think about it is that THC is defined by effects that cannabis makes you feel. CBD will not intoxicate you or get you high.

Terpenes, are the aromatic compounds that give cannabis strains their unique scent. In other words, terpenes are the reason Banana Pancakes smells like sweet cake, Chem de la Wilson like a pine forest, and Chem D like a bucket of funky fuel.

Amount Available Calculation Page

The “Dispensable Amount” is the amount currently eligible to be dispensed and is calculated as the difference between the amount permitted by your current order and your total dispensation history over the past 35 days for “Smoking Marijuana” and the past 70 days for the “Medical Marijuana” order types.

  • State regulations require all MMTCs to dispense products in a specific form and weight. Below are guidelines for the products we offer:
  • Smoking Marijuana – by the package weight
    • All Flower products
  • Medical Marijuana – THC products by potency and package weight
      • Oral – Nectars
      • Topical – Body Butter, Lotion
      • Edibles – Chews, Lozenge, Soothers
      • Inhalation – Vapes, Concentrates, Hash
  • Low THC Marijuana – CBD products
    • Topical – Body Butter, Lotion

The farm is working overtime to get you all of the products that you love. And while we can’t promise we will restock exactly what you were looking for, The Sunburn stores get supplied by the farm at least once a week. To stay informed on restocks and new drops make sure to add your email address here to get daily updates on when your favorites are back in stock.

  • All of our products have a downloadable COA on our site to assist you with making your product selection.
  • COA’s are accessible by scanning the QR code on the label of your product and entering the harvest number of your product into our COA database.

We got you! Make sure to sign up for our email/text communications and to follow us on social media. All emails regarding everything new here at Sunburn are shared via text, email and social media.

NO PURCHASE NECESSARY. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED.

  1. Eligibility:Open only to legal residents of Florida, 18 years of age or older at time of entry. Employees, officers, and directors of Sunburn, its affiliates, subsidiaries, advertising and promotion agencies, and members of their immediate families are not eligible. Subject to all applicable federal, state, and local laws. Void where prohibited.
  2. Sponsor:The 13 Days. 13 Chances to Win (“Promotion”) is sponsored by Sunburn.
  3. Promotion Period:Begins on October 18, 2025 and ends on October 31, 2025 (“Promotion Period”). Entries received before or after the Promotion Period are void.
  4. How to Enter:
    • Automatic Entry with Purchase:Redeem loyalty points with a Sunburn Budtender to enter for a chance to win.

    • Alternative Free Method of Entry (“AMOE”):To enter without purchase, please visit rb.gy/s4xzz7. Limit one entry per person. All entries have equal chance of winning.

  5. Limitations:Limit 1 entries per person for AMOE. Automated entries are prohibited. Sponsor is not responsible for late, lost, misdirected, or illegible entries.
  6. Prizes: Total ARV of prizes per retail location is $740. Prizes are nontransferable and no substitutions allowed, except Sponsor reserves the right to substitute a prize of equal or greater value.
  7. Winner Selection/Odds:Winners will be selected in a random drawing conducted by Sponsor on day of the Promotion. Odds of winning depend on the number of eligible entries received.
  8. Notification:Winners will be notified by email within five (5) days of drawing and will have until January 15, 2026, to claim their prize. Noncompliance may result in forfeiture of prize and selection of alternate winner.
  9. Publicity:Except where prohibited, participation constitutes winner’s consent for Sponsor to use winner’s name, likeness, and city/state of residence for advertising and promotional purposes without additional compensation.
  10. General Conditions:Sponsor reserves the right to cancel, suspend, or modify the Promotion if fraud, technical failures, or any other factor impairs the integrity of the Promotion. Sponsor is not responsible for errors or technical failures of any kind.
  11. Limitation of Liability:By entering, participants agree to release and hold harmless Sponsor, its affiliates, subsidiaries, and their respective officers, directors, and employees from any and all liability arising from participation in the Promotion or acceptance, receipt, use, or misuse of any prize.
  12. Governing Law:The Promotion and these Official Rules are governed by Florida law.